Physician Relationship Management for Dynamics CRM
Finally there is a Physician Relationship Management Solution that has been designed by physician liaisons, is built upon standards that your IT department supports and works with the programs that you are already familiar with (MS Outlook, MS Word & MS Excel).
 
PRM for Microsoft Dynamics CRM 4.0 gives you a place to gather information about departments, practices and contacts throughout your health system; track your office visits and other interactions; organize marketing lists to simplify targeted communications; and generate reports to provide a 360 degree view of all interactions by department, practice or group.
 

• Manage Contacts
  Keep track of all departments, practices, their key contacts, emails, telephone calls, office visits, upcoming appointments, reminders, notes & Comments
• Track Issues & Requests
  Leverage the powerful workflow capabilities of Dynamics CRM to capture requests, & complaints; route them to the appropriate person for follow-up; track their status and use MS Excel to generate reports of issues by topic, department, status, etc.
• Physician Recruiting
  Track hiring opportunities and candidates; coordinate candidate visits; capture interview comments and CV's, monitor opportunity and candidate expenses and generate reports.
   
• Physician Referrals
  View the most up to date encounter information by physician right from within their CRM Contact record. Users can view encounter volumes for current and past fiscal years as well as encounters by payer mix to easily spot trends.
   
• Community Outreach
  Track events and attendees, speakers, physician referrals; send target messages to future event attendees, capture attendee feedback.
   

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